FAQ

Frequently asked questions

Straight answers about how Electric Company works.

Electric Company

Your questions, answered

What is electriccompany.ai?

electriccompany.ai is a free resource that helps consumers and businesses understand electricity plans, compare fixed-rate, variable-rate, green and prepaid options, and find tools to lower their electric bill — plus a dashboard of current offers from participating electric companies and energy providers. We are not a utility or retail electric provider ourselves.

Can I choose my own electricity provider?

In some states, yes — places with deregulated or "retail choice" electricity markets, such as Texas, Pennsylvania and Ohio, let residents pick their own supplier, while many other states remain fully regulated with service provided only by the local utility. Check your state's rules before assuming you can switch.

What's the difference between a fixed-rate and variable-rate electricity plan?

A fixed-rate plan locks in a rate for the length of your contract, while a variable-rate plan can change month to month with the market — read the Electricity Facts Label (EFL) for the specific plan to see how and when the rate can change.

Does it cost anything to create an account?

No — creating an account on electriccompany.ai is free and gives you access to our plan-comparison guides, savings tools and the dashboard of current offers from participating electric companies.

Do you get paid when I click an offer?

Yes — electriccompany.ai may receive a commission from the electric company or energy provider when you click or sign up through an offer shown on this site, at no extra cost to you. This may influence which offers appear, and we disclose it plainly.

Is there help if I can't pay my electric bill?

Yes — many states and utilities offer bill assistance programs, including the federal LIHEAP program, that can help eligible households with energy costs; see our bill-assistance resources for how to find the program in your area.

How do I avoid electricity sales scams?

Be cautious of door-to-door or unsolicited phone offers to switch your electricity provider, never give out your utility account number to someone who contacts you first, and confirm any switch directly with your utility if you didn't initiate it yourself — unauthorized switching is sometimes called "slamming."

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Tell us what you’re looking for and we’ll connect you with energy providers and resources that fit — privately, at your pace.